Privacy Policy

Introduction

Welcome to Sowprajotha Unicare. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

Name
Billing & shipping address
Phone number
Email address
Payment-related details (processed securely via payment gateways; we do not store card details)

Non-Personal Information

Browser type and device information
IP address
Pages visited and time spent on the website
Cookies and usage data

2. How We Use Your Information

We use the collected information to:

Process and fulfill orders
Communicate order updates and customer support responses
Improve website functionality and user experience
Send promotional offers or updates (only if you opt-in)
Prevent fraud and ensure website security
Comply with legal and regulatory requirements

3. Cookies & Tracking Technologies

Our website uses cookies to:

Remember user preferences
Improve site performance
Analyze traffic and user behavior

You may choose to disable cookies through your browser settings, but some features of the website may not function properly.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

We may share information only with:

Trusted service providers (payment gateways, shipping partners, analytics tools)
Legal authorities if required by law

All third-party services are obligated to maintain confidentiality.

5. Payment Security

All payments are processed through secure and encrypted payment gateways. Sowprajotha Unicare does not store your debit/credit card details or UPI credentials.